Trust & security

It holds your patients and your money. It’s built to be trusted with both.

Rooted understands the most sensitive parts of your business. That understanding is protected by design — built for PHIPA compliance, with least-privilege access, per-person authorization and permissions you control.

How it’s protected

Security that matches the sensitivity of the work.

Built for PHIPA compliance

Rooted is designed around Ontario’s Personal Health Information Protection Act and operates under a written agreement covering your patients’ health information.

Under a written agreement

Your practice’s information is used only to serve your practice, governed by the agreement between us — not repurposed for anyone else.

Encrypted throughout

Information is encrypted in transit and at rest with modern, audited cryptography. Nothing moves or sits in the clear.

Least-privilege access

Rooted accesses only what it needs to understand the business, through a scoped connection to your management system.

Authorization by person

Every authorized person has their own limits on what they may ask and see. Access is granted, and revoked, in one place.

Complete audit trail

Every question, action and delivery is recorded. You can see exactly what was asked, what was done, and for whom.

People & access

You decide who can ask, and what they may see.

As the owner, you hold the keys. Add an associate, a manager or your accountant, and set exactly what each of them is allowed to ask about and receive. Change or revoke any access instantly, from the web product.

Authorized people

  • Dr. Jordan Ellis

    Owner

    Full access
  • Dr. Amara Chen

    Associate

    Own production & schedule
  • Priya Nair

    Office manager

    Operations & AR
  • Maria Ruiz

    Accountant

    Month-end artifacts only
Boundaries

Just as important is what it will not do.

It doesn’t replace your systems

Rooted works alongside your practice-management system. Your software keeps running exactly as it does today — Rooted understands the business without taking it over.

It doesn’t act without authorization

It communicates and delivers work only to the people you approve, within the limits you set for each of them.

It doesn’t share your practice

What Rooted learns about your business stays yours, used to serve your practice and no one else’s.

Trusted with the business. Ready when you are.